Managed IT Services in Allentown, PA

With our managed IT services in Allentown, PA, we focus on maintaining your tech so you can concentrate on your company. Driven by business needs and organization requirements, our experts will manage your systems in a efficient, protected, and user-centric way. Our support solutions are very customizable to ensure that your systems are reliable to support your requirements. Plans consist of a combination of the services below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring keeps track of many essential functions continuously 24/7 to identify any possible issues on your systems, networks, endpoints, and other devices. It will assess the issue and try to resolve it right away behind-the-scenes. If it can not swiftly remediate it, our specialists are notified to handle things from there. Rest assured; we are carrying out this work behind the scenes to make sure that it does not directly impact your staff. In addition, the protection of your precious information is our highest priority!

Cybersecurity

We interweave security into the base of our services and will identify where safety and security is required. We can team up with you to detect any kind of security laws impacting your organization and implement/modify technology to meet or exceed regulatory compliance. No matter if it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can assist you with technology compliance. To learn more on security, please get in touch with us.

Blended Support Solutions

Our support is conducted
on-site and remotely—together we can focus on performance and speed of adjusting and correcting our partners’ concerns. We deliver the human touch—we are not just a faceless company serving organizations. Our blended support solution has been improved upon for over twenty years and has shown to be effective.

Custom Tailored Support Plans

From the utmost all-encompassing to the most essential plan, Sundance provides three core service levels with add-ons and upgrades that are able to be tailored to your company’s demands. We focus on a company’s needs and the operations of an organization to recognize the best options for your organization. Give us a call or click on this link to get in touch with us and request a courtesy, solutions-driven, consultation. Adaptability is vital in our support solutions.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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