Managed IT Services in Wilkes-Barre, PA

With our managed IT services in Wilkes-Barre, PA, we focus on taking care of your tech so you can focus on running your company. Driven by business requirements and organization requirements, our team will manage your systems in a dependable, secure, and user-centric manner. Our support plans are very customizable to be sure that your infrastructure is stable to support your requirements. Plans consist of some or all of the services listed below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring keeps track of many critical measures continuously 24x7x365 to detect any possible problems on your systems, networks, security points, and various other devices. It will identify the problem and attempt to fix it instantly in the background. If it can not promptly resolve it, our team is notified to take over from there. Rest assured; our team is performing this work in the background so that it does not directly impede your team. Not to mention, the safety of your precious data is our priority!

Cybersecurity

We weave security into the fabric of our offerings and will determine where safety and security is needed. We will collaborate with you to discover any kind of security regulations impacting your organization and implement/modify technology to meet or exceed regulatory compliance. Whether it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can assist you with technology compliance. For more details about security, be sure to contact us.

Hybrid Support Solutions

We offer support carried out
on-site and remotely—together we can concentrate on efficiency and speed of adjusting and correcting client problems. We provide the human touch—we aren’t merely a faceless provider assisting companies. Our blended support solution has worked for over two decades and has shown to be effective.

Custom Support Strategies

From the most comprehensive to the most fundamental plan, Sundance offers three core service levels with upgrades and add-ons that are able to be crafted to your company’s needs. We concentrate on a company’s requirements and the processes of an organization to recognize the best plan for your company. Give us a call or go here to reach out to us and set up a complimentary, solutions-driven, assessment. Versatility is vital in our support plans.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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