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Emergency IT Support Open Thanksgiving Weekend and the Holidays

by | Nov 14, 2025

The Thanksgiving holiday is a cherished time for gathering with family, enjoying a well-deserved break, and reflecting on what we are grateful for. For business owners and managers, it should be a rare opportunity to completely unplug. However, for many, a nagging worry lingers in the back of their minds: what if something goes wrong with our IT while no one is there?

It’s a valid concern. Your business’s servers, network, and data do not take a holiday. Critical system failures can happen at any time, and cybercriminals are keenly aware that holiday weekends are when a company’s defenses are often at their lowest.

While your team is away, who is safeguarding your digital infrastructure? At Sundance Networks, the answer is simple: we are. We understand that business continuity does not pause for holidays, which is why our team is available for emergency IT support throughout the holiday weekend.

The Holiday Weekend Is a High-Risk Period

A quiet office does not mean your technology is safe. In fact, the holiday lull can create a perfect storm for IT disasters for several key reasons:

  • Cybercriminals Work Overtime: Hackers know that most businesses operate with a skeleton crew or are completely closed over long weekends. This presents an ideal window to launch ransomware attacks or other breaches, as their malicious activity is less likely to be detected quickly. A threat that might be stopped in minutes on a normal day could spread for days, causing catastrophic damage.
  • System Failures Go Unnoticed: Automated processes like server backups can fail. A power surge can knock a critical network switch offline. A hard drive can crash. On a normal workday, these issues are often noticed and addressed quickly. Over a holiday, they can go undetected, leading to significant data loss or operational chaos on Monday morning.
  • Retail and E-commerce Are at Peak Capacity: For many businesses, especially in retail and e-commerce, Thanksgiving weekend is the busiest and most critical sales period of the entire year. Any downtime with point-of-sale (POS) systems, websites, or inventory management can result in devastating revenue loss and damage to customer trust.

You Are Not Alone: We Are on Standby

The peace of mind needed to truly enjoy your holiday comes from knowing a professional team is ready to act. Sundance is committed to being that team for our community.

Our emergency support services are available to help you navigate any unexpected IT crisis that arises over the Thanksgiving weekend. Whether you are an existing client or a business in need of immediate help, our technicians are on standby to address critical issues, including:

  1. Network or server outages
  2. Suspected virus or ransomware attacks
  3. Inability to access critical data remotely
  4. Website or e-commerce platform failures
  5. Problems with POS or other essential business systems

For our managed clients, this support is built-in. Our proactive 24/7 monitoring systems are constantly watching over your network, often allowing us to identify and resolve potential issues before they can impact your operations.

FAQs

Why is IT support so crucial during a holiday weekend?

Because technology and threats do not stop. An IT issue that causes a few hours of downtime on a normal day can cause days of downtime if it happens over a holiday when no one is available to fix it. Emergency support mitigates this risk, protecting your business from prolonged outages and the costly consequences of a cyberattack.

Do cyberattacks actually increase during the holidays?

Yes. Law enforcement and cybersecurity experts consistently report a spike in cyberattacks during holidays and long weekends. Attackers exploit the reduced staffing and slower response times to maximize their chances of success. Black Friday and Cyber Monday also bring a surge in phishing scams disguised as shipping notifications or sale alerts.

My business is not in retail. Do I still need to be concerned?

Absolutely. Every business relies on data and technology. Your servers, cloud services, and communication platforms are always active and vulnerable. A server failure or data breach can be just as devastating for a law firm, manufacturing facility, or healthcare provider as it is for a retailer.

What should I do if I experience an IT emergency over the holiday?

Do not panic. Contact a professional IT support provider immediately. If you suspect a security breach like ransomware, it is critical to disconnect the affected systems from the network if possible to prevent it from spreading and to not attempt to pay any ransom without professional guidance. Call us at Sundance Networks, and our emergency team will guide you through the next steps.

Enjoy Your Holiday with True Peace of Mind

The purpose of a holiday is to rest and recharge, not to spend it worrying about your business’s IT. You have worked hard all year, and you and your team deserve a genuine break. Let us take the watch.

By having a trusted IT partner on standby, you can step away with the confidence that your critical systems are protected. Whether you’re an existing client benefiting from our proactive monitoring or a business facing an unexpected crisis, Sundance Networks is here to ensure that an IT emergency does not ruin your Thanksgiving weekend. Enjoy your feast and your family—we have your back. Have a great holiday weekend!