Managed IT Services in The Bronx, NY

With our managed IT services in The Bronx, NY, we focus on maintaining your tech so you can concentrate on your company. Driven by business requirements and organization needs, we will manage your technology in a efficient, protected, and user-centric way. Our support solutions are very customizable to make sure that your infrastructure is reliable to support your mission. Plans consist of a combination of the services below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring tracks many crucial measures continuously 24x7x365 to detect any possible issues on your systems, networks, endpoints, and other devices. It will identify the issue and attempt to fix it right away in the background. If it can not quickly resolve it, our experts are alerted to handle things from there. Rest assured; our team is carrying out this work in the background to ensure that it does not directly affect your staff. In addition, the protection of your sensitive data is our highest priority!

Cybersecurity

We integrate cybersecurity into the base of our offerings and will recognize where protection is required. We can work with you to pinpoint any security guidelines impacting your company and implement/modify technology to comply with or exceed regulatory compliance. No matter if it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can help you with technology compliance. To find out more on security, please contact us.

Hybrid Support Solutions

Our support is done
onsite and remotely—together we can concentrate on efficiency and speed of adjusting and correcting our partners’ issues. We supply the human touch—we aren’t just a faceless provider assisting companies. Our mixed support solution has been improved upon for over two decades and has proven successful.

Custom Tailored Support Solutions

From the most all-encompassing to the most fundamental strategy, Sundance offers 3 core service levels with upgrades and add-ons that will be modified to your company’s needs. We focus on a business’s requirements and the processes of an company to determine the most effective plan for your company. Please call or go here to reach out to us and set up a complimentary, solutions-driven, assessment. Versatility is essential in our support plans.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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