Managed IT Services in Scranton, PA

With our managed IT services in Scranton, PA, we specialize in taking care of your technology so you can concentrate on running your business. Driven by business needs and organization needs, our experts will manage your systems in a reliable, protected, and user-centric way. Our support solutions are very customizable to ensure that your infrastructure is dependable to support your needs. Plans contain some or all of the solutions outlined below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring monitors many important functions continuously 24/7 to discover any potential problems on your systems, networks, security points, and other devices. It will assess the issue and attempt to repair it swiftly behind-the-scenes. If it can not immediately fix it, our specialists are alerted to step in from there. Rest easy; we are carrying out this work in the background to ensure that it does not directly impact your staff. Not to mention, the safety of your sensitive data is our highest priority!

Cybersecurity

We weave security into the base of our offerings and will recognize where safety is required. We will collaborate with your organization to pinpoint any security regulations affecting your organization and implement/modify technology to comply with or exceed regulatory compliance. No matter if it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can assist you with technology compliance. For more information about security, be sure to contact us.

Blended Support Services

We offer support performed
on-site and remotely—together we can concentrate on efficiency and speed of adjusting and repairing our partners’ concerns. We provide the human touch—we aren’t merely a faceless company assisting organizations. Our blended support solution has been improved upon for over two decades and has proven effective.

Customized Support Strategies

From the utmost extensive to the most essential strategy, Sundance provides 3 core plan levels with upgrades and add-ons that will be tailored to your organization’s demands. We concentrate on a company’s requirements and the operations of an organization to identify the best strategy for your organization. Give us a call or click on this link to contact us and request a complimentary, solutions-driven, consultation. Flexibility is key in our support plans.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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