Managed IT Services in Madrid, NM

With our managed IT services in Madrid, NM, we focus on taking care of your technology so you can concentrate on your business. Driven by business needs and organization requirements, our team will maintain your systems in a efficient, secure, and user-centric way. Our support services are very customizable to ensure that your systems are dependable to support your mission. Plans have some or all of the solutions below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring keeps an eye on many essential measures continually 24/7 to discover any potential problems on your systems, networks, security points, and various other equipment. It will determine the problem and try to repair it immediately in the background. If it can not promptly remediate it, our experts will be alerted to handle things from there. Rest assured; our team is performing this work behind the scenes so that it does not directly affect your employees. Not to mention, the security of your sensitive information is our top priority!

Cybersecurity

We weave security into the fabric of our offerings and will identify where security is required. We can collaborate with you to pinpoint any security rules affecting your organization and implement/modify technology to satisfy or surpass regulatory requirements. No matter if it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can help you with technology compliance. To learn more about security, please reach out to us.

Blended Support Services

Sundance support is performed
on-site and remotely—together we can focus on performance and speed of adjusting and resolving our partners’ problems. We provide the human touch—we aren’t merely a faceless machine helping companies. Our hybrid support solution has been improved upon for over twenty years and has proven to be effective.

Custom Support Plans

From the most all-encompassing to the most essential strategy, Sundance provides three core plan levels with upgrades and add-ons that are able to be crafted to your organization’s needs. We focus on a organization’s requirements and the operations of an company to identify the best strategy for your company. Give us a call or click on this link to get in touch with us and request a courtesy, solutions-driven, consultation. Flexibility is essential in our support solutions.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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