Managed IT Services for Engineering Firms by Sundance Networks
Expert IT support, compliance consulting, and infrastructure management for architecture, engineering, and construction (AEC) teams running heavy CAD, BIM, and HPC workloads.
Built for the Demands of Modern Engineering
Standard IT support isn’t enough for engineering firms. When your team is dealing with massive file sizes, high-compute workstations, and strict project deadlines, you need an IT partner who actually understands your software.
Sundance Networks delivers comprehensive Managed IT Services designed specifically for the engineering sector. We provide fast, stable, and secure systems that keep your Computer-Aided Design (CAD) and Building Information Modeling (BIM) production moving seamlessly, whether your team is in the office or out in the field.
5 Pillars of Our Engineering IT Support
1. CAD & BIM-Ready Performance
We eliminate bottlenecks for AutoCAD, Autodesk Revit, SolidWorks, Bluebeam Revu, and Bentley MicroStation. We achieve this by tuning workstation hardware, optimizing Graphics Processing Unit (GPU) drivers, maximizing storage throughput, and ensuring predictable network latency for real-time BIM collaboration.
2. Cybersecurity Built for Engineering IP
Your blueprints and proprietary designs are your most valuable assets. We protect your Intellectual Property (IP) using Zero Trust Architecture, Multi-Factor Authentication (MFA), data encryption, and Endpoint Detection and Response (EDR) to neutralize ransomware and insider threats.
3. Remote Access That Stays Responsive
Field engineers and distributed teams need reliable access to heavy project files. We deploy secure Virtual Private Networks (VPNs) and cloud storage solutions with proper bandwidth planning, so your staff can open models, sync files, and review markups without frozen screens or stalled sessions.
4. Resilient Data Protection & Backup
Hardware fails and cyber threats evolve, but your project data must remain safe. We manage secure data backup, cloud replication, and robust disaster recovery plans. If a disaster strikes, your CAD files, BIM libraries, and critical project documentation are rapidly recoverable to ensure business continuity.
5. Help Desk + Complete Infrastructure Ownership
Stop wasting billable engineering hours on IT troubleshooting. We provide a responsive IT Help Desk alongside comprehensive management of your Local Area Network (LAN), Wi-Fi, server hosting, file transfer systems, and hardware lifecycles.
Why Choose Sundance Networks?
Our managed IT and cybersecurity services are delivered as a structured, accountable, and fully documented partnership.
Specialists who understand the field
We specialize in supporting Civil Engineering, Mechanical Engineering, Structural Engineering, and broader AEC operations. We know that these teams depend on large 3D models, strict client deadlines, and consistent application behavior. Whether it is troubleshooting a workstation crashing during a SolidWorks simulation or stabilizing Revit performance across a wide-area network, our team acts quickly. You get clear ticket ownership, measured response times, and expert change control.
Compliance-Ready Cybersecurity (NIST, CMMC, DFARS)
Our security stack matches the real-world risks faced by modern engineering operations. We configure network security monitoring, deploy phishing defenses, and enforce least-privilege access.
Furthermore, if your firm bids on Department of Defense (DoD), government, or municipal contracts, we help you navigate complex compliance frameworks. We document policies and configure technical controls to support Cybersecurity Maturity Model Certification (CMMC) preparation, NIST 800-171 alignment, and DFARS requirements.
Fully Managed or Co-Managed IT
Every firm operates differently. You can outsource your entire technology stack to us, or utilize our Co-Managed IT Services to augment your internal IT director. Co-managed IT is perfect for teams that need expert, escalated support for cloud computing architecture, complex server hosting, security monitoring, or after-hours emergency response. We maintain transparent diagrams, asset inventories, and vendor records so your internal team never loses visibility.
Signs Your Engineering Firm Needs a New IT Partner
Are you experiencing recurring technical friction that slows down production and eats into your profit margins? It’s time to upgrade your IT support if:
1. Revit and CAD syncs are crawling
Your team complains about slow file opens and synchronization conflicts. We resolve the latency, bandwidth limits, file server contention, and cloud storage misconfigurations that cause broken reference links and unstable BIM collaboration.
2. Workstations crash during rendering or High-Performance Computing (HPC) tasks
We investigate GPU faults, thermal throttling, and memory pressure to stabilize workstation standards for complex design software.
3. Remote users rely on risky, ad-hoc file transfers
If your staff uses unapproved personal software to send large files, your IP is at risk. We replace these habits with secure file transfer protocols, encrypted cloud storage, and managed VPN access.
4. You face repeated security scares
From phishing emails to suspicious logins, unmanaged security is a liability. We lock down your environment with EDR alerts, automated patching, and endpoint isolation.
5. Backups fail silently (or restores take days)
We proactively test your disaster recovery runbooks, measure actual restore times, and set retention policies so you can recover lost CAD libraries on demand.
Schedule Your Free IT Consultation Today
Our Proven IT Onboarding Process
We utilize a repeatable, phased approach to onboarding that reduces downtime and keeps your engineering deliverables on track.
1. Discovery & Environment Review
We conduct a deep-dive audit of your current IT infrastructure, LAN capabilities, cloud computing usage, server hosting, and specific GPU/workstation needs for CAD and BIM.
2. Security Baseline Setup
We immediately close critical vulnerabilities. We implement MFA, EDR, data encryption, and map any existing gaps against NIST and CMMC requirements for DoD contractors.
3. Stabilize Core Production Systems
We fix the bottlenecks affecting your daily workflow, optimizing storage throughput and standardizing user profiles for AutoCAD, Revit, and SolidWorks.
4. Backup & Recovery Build-Out
We deploy resilient data backup and disaster recovery runbooks, complete with scheduled test restores and documented recovery steps.
5. Operate, Support & Report
We take over daily operations, providing Help Desk support, network monitoring, patch management, asset tracking, and strategic quarterly reporting on IT health and risk.
Trusted Technology Partners
We build and support our managed IT environments using proven, enterprise-grade platforms tailored for the rigors of engineering workloads:
All systems are deployed with safety-first configurations, including least-privilege access and verified restore testing to drastically reduce ransomware and data loss exposure.
Frequently Asked Questions (FAQs)
What are Managed IT Services for engineering firms?
It is a comprehensive support model where an external partner (Sundance Networks) handles the daily management of your technology. For engineering firms, this specifically includes supporting high-compute workstations, resolving CAD/BIM software issues, managing VPNs for remote access, and maintaining secure cloud infrastructure.
When should an engineering company switch IT providers?
You should consider a switch if you are experiencing repeated downtime, slow Revit/CAD file load times, failing backups, or if your current IT team doesn’t understand how to troubleshoot specialized software like AutoCAD, SolidWorks, or MicroStation.
Why is cybersecurity so critical for AEC and engineering firms?
Engineering firms hold highly valuable Intellectual Property (IP), including proprietary blueprints and infrastructure schematics. Furthermore, firms working on government or DoD contracts must prove they are secure by meeting strict DFARS, NIST, and CMMC compliance standards. We manage the encryption, EDR, and network security required to meet these mandates.
How do you fix slow Revit and CAD performance for remote workers?
We optimize file storage architecture, implement proper permission structures, and configure enterprise-grade cloud storage and VPN rules so remote engineers can open, sync, and publish heavy models with minimal latency.
Do you support HL7, DICOM, and healthcare interoperability?
Absolutely. We actively support HL7 integrations, DICOM routing for PACS imaging, and Health Information Exchange (HIE) connections. We monitor system interfaces end-to-end to ensure patient data flows seamlessly between your different medical applications.
Does your service include disaster recovery?
Yes. Every managed service plan can include robust data backup and disaster recovery planning. We routinely perform restore testing and maintain active runbooks to ensure your business continuity is guaranteed during hardware failures or cyber incidents.
Keep Production Moving Seamlessly
Contact Sundance Networks to Schedule a Free Consultation Today
