Managed IT Services in Edgewood, NM

With our managed IT services in Edgewood, NM, we focus on maintaining your tech so you can focus on running your business. Driven by business requirements and organization needs, our team will manage your systems in a reliable, secure, and user-centric way. Our support services are extremely customizable to ensure that your infrastructure is stable to support your requirements. Plans have some or all of the solutions outlined below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring monitors many critical measures continuously 24/7 to detect any potential issues on your systems, networks, endpoints, and various other equipment. It will analyze the issue and attempt to resolve it quickly behind-the-scenes. If it can not promptly fix it, our specialists are notified to take it from there. Rest assured; our team is carrying out this work in the background to ensure that it does not directly impact your team. Not to mention, the protection of your valuable data is our highest priority!

Cybersecurity

We integrate security right into the base of our services and will determine where security is required. We will team up with you to recognize any kind of security regulations affecting your organization and implement/modify technology to satisfy or exceed regulatory requirements. Whether it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can assist you with technology compliance. For more details about cybersecurity, be sure to get in touch with us.

Hybrid Support Model

Sundance support is performed
onsite and remotely—together we can emphasize efficiency and speed of adjusting and fixing client issues. We supply the human touch—we are not just a faceless provider serving people. Our mixed support model has worked for over twenty years and has proven to be effective.

Personalized Support Solutions

From the most comprehensive to the most essential solution, Sundance offers three core plan levels with add-ons and upgrades that will be personalized to your company’s demands. We focus on a company’s requirements and the operations of an company to determine the best plan for your company. Give us a call or click here to get in touch with us and request a courtesy, solutions-driven, consultation. Flexibility is key in our support plans.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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