Managed IT Services in Queens, NY

With our managed IT services in Queens, NY, we specialize in maintaining your tech so you can focus on growing your company. Driven by business needs and organization requirements, our team will maintain your technology in a efficient, secure, and user-centric way. Our support solutions are extremely customizable to be sure that your systems are reliable to support your needs. Plans include a combination of the services below.

Why Managed IT Services?

Proactive Monitoring & Response

Our proactive monitoring keeps track of many important measures continuously 24x7x365 to pinpoint any potential issues on your systems, networks, security points, and various other devices. It will identify the problem and try to fix it immediately behind-the-scenes. If it can not instantly fix it, our experts are notified to take it from there. Rest easy; we are performing this work in the background to ensure that it does not directly affect your employees. In addition, the safety of your sensitive information is our key focus!

Cybersecurity

We weave security right into the fabric of our services and will determine where security is required. We will collaborate with your organization to detect any security regulations affecting your company and implement/modify technology to satisfy or exceed regulatory compliance. Whether it is HIPAA, PCI, NIST 800-171/ CMMC/ITAR, SCO, FISMA, GLBA, or SOX—we can help you with technology compliance. For additional information on security, please reach out to us.

Hybrid Support Model

We provide support carried out
onsite and remotely—together we can emphasize efficiency and speed of adjusting and fixing client concerns. We supply the human touch—we are not just a faceless company helping companies. Our blended support solution has worked for over two decades and has proven successful.

Custom Support Strategies

From the most comprehensive to the most basic solution, Sundance provides three basic plan levels with add-ons and upgrades that are able to be modified to your company’s demands. We concentrate on a business’s needs and the operations of an organization to identify the most effective strategy for your company. Please call or click on this link to get in touch with us and set up a complimentary, solutions-driven, assessment. Adaptability is vital in our support solutions.

Benefits

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Peace of mind

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Predictable monthly pricing

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All-inclusive means labor is always covered

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective access to enterprise-level support

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Proactive monitoring and maintenance

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Allows you to focus on running your business and not the technology

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24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Business Continuity

VoIP Services

Cloud Services

Security Services

What Our Clients Say

What I love about Sundance Networks is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.

Kathy Churchman

Consolidated Casting Corporation

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Sundance Networks developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

John Hoenig

Jaster-Quintanilla Engineering Dallas

Since we began working with Sundance Networks in 2010, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Roland Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Tracy McCoy

Haas Petroleum Engineering Services, Inc.

Sundance Networks has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

Paul Wiggins

JHP Architecture / Urban Design

There are lots of IT management companies, so client service is the distinguishing factor for me. Sundance Networks’s knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Tom Scott

Jaster-Quintanilla Dallas, LLP

Keep Your Monthly IT Costs Predictable

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